While lengthy and all-inclusive warranties are advertised as if they are a proxy for quality and reliability, in truth the actual cost of passenger car warranties doesn’t seem to correlate that well with the reputation of the manufacturers.
This is Part Two of a series of newsletters on automotive warranty expenses. In last week’s newsletter we covered the top European automotive OEMs and detailed both their warranty claims rates as a percentage of revenue and their accrual rates per vehicle sold. This week we’ll do the same for the top Asian and American OEMs. All told, we’re now up to 13 automotive OEMs reporting their warranty expenses, accounting for roughly two-thirds of global passenger car and light truck production and three-fourths of U.S. sales.
Last week, we looked at the warranty data of five European OEMs: Daimler AG; the Volkswagen Group; Fiat S.p.A.; BMW AG; and PSA Peugeot Citroen. This week, we will look at four Asian OEMs: both Honda and Toyota Motor Corp., as well as Hyundai Motor Co. and Tata Motors Ltd., and at four American OEMs: General Motors Co.; Ford Motor Co.; FCA US LLC (formerly Chrysler); and Tesla Motors Inc.
Out of that baker’s dozen, which company would you say has the highest warranty costs? And which would you say has the lowest? Perhaps, before reading further, you could mentally sort those 13 OEMs into one of two groups: those you think have
Article source: http://www.warrantyweek.com/archive/ww20150716.html
The title of this compilation of seminal proto-then-post-punk legends Pere Ubu’s early material immediately brought to mind the tag line for an old cultural radio show in the France of my youth, “L’élite pour tous!”. “The elite for all”, the show proclaimed, advancing an ambition to share the concepts of high art with those that were supposedly excluded from its lofty realm. Whilst the quick blurb on the album’s cover suggests that Pere Ubu reject “high” culture altogether in favour of privileging the rough edges of society’s underbelly, it’s also inescapable that they brought an intellectual, almost dadaist aesthetic to rock roll, yet all the while preserved the primeval, shouty essence of rock’s origins in ways that perhaps other supposed art rock bands did not.
