By Benét J. Wilson / Published: January 18, 2016
Delta CEO Richard Anderson. Image Courtesy of Delta Air Lines
Delta Air Lines CEO Richard Anderson is obviously a contrarian who is seen in the industry as brilliant, an incredible operator, unafraid and strategic. He is also perceived as arrogant, provocative and completely unapologetic about what he feels is best for Delta, its employees, customers and shareholders. AirwaysNews.com spoke with aviation observers on Anderson’s bold moves, his drive to change the industry’s business model, his lone wolf status and his legacy.
Henry Harteveldt, founder and travel industry analyst and advisor at Atmosphere Research Group, says that Anderson’s story at Delta is overwhelmingly positive. “Richard has helped oversee one of the three most important changes — making it a business powerhouse in the airline business — behind the carrier’s evolution after deregulation and handling the aftermath of the 9/11 attacks,” he said. “The fact that American Airlines views Delta as a primary challenger says an awful lot about the impact of Richard and his team.”
Henry Harteveldt
Anderson has pushed the airline to do many things, some of which are highly unconventional, said Harteveldt. “Chief among these was the oil refinery. He deserves credit for saying that airlines can buy used aircraft, refurbish them and fly them,” he
Article source: http://airwaysnews.com/blog/2016/01/18/richard-anderson-crazy-or-crazy-like-a-fox-or-both/



