Boeing CEO Dennis Muilenburg is apologizing to relatives of the 346 people killed in two fatal crashes of its 737 Max planes and said the company has work to do to restore the flying public’s trust.
“I do personally apologize to the families,” Muilenburg said in an interview with the “CBS Evening News” that aired Wednesday. “We feel terrible about these accidents. We apologize for what happened. We are sorry for the loss of lives in both accidents.”
Aviation authorities across the world grounded Boeing’s 737 Max planes in mid-March following a crash of one of the aircraft in Ethiopia. That crash happened less than five months after another Max went down in Indonesia. The worldwide grounding has hit the company’s stock, which is down more than 17% since the March disaster and left some airlines scrambling to find enough planes to meet peak summer demand.
Investigators in both crashes have implicated an automated flight control system that many pilots said they didn’t know about until after the first crash. That system appeared to have been triggered by erroneous sensor data that pushed the nose of the planes down repeatedly into deadly plunges.
Boeing is facing multiple lawsuits from victims’ families. The Chicago-based aircraft manufacturer and the Federal Aviation Administration are under fire over the regulator’s approval process for the jets, which included outsourcing some functions to Boeing employees, which is allowed under FAA regulations.
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Article source: https://www.cnbc.com/2019/05/29/boeing-ceo-works-to-regain-public-trust-following-737-max-crashes.html